FAQ
Frequently Asked Questions
What are the elevator standards and what are the options?
We specialize in:Passenger elevators(residential/commercial),High-speed elevators, Panoramic glass elevator,Home/Villa elevators,Heavy-duty freight elevators.
How does Fuji ensure elevator safety?
Our 5-tier safety system includes:Aircraft-grade steel ropes (tested to 300,000 cycles),Earthquake detection auto-stop,Dual redundant braking,24/7 remote monitoring,Emergency power backup,Certified by TÜV SÜD and CNAS.
What’s your lead time for elevator delivery?
Standard projects: 8-12 weeks (from contract to installation).Expedited options available for urgent needs. Tip: Contact us with your building specs for a precise timeline.
Do you provide customization for special designs?
Yes! We offer: Custom cabin sizes (non-standard dimensions), Luxury finishes (marble/wood/stainless steel),Smart features (face recognition, IoT integration),Energy-saving VVVF drives.
What’s your warranty policy?
2 years for mechanical parts,1 year for electronic components.Lifetime technical support,Extended warranties available.
Why choose Fuji brands elevators?
We deliver: 30% cost efficiency (same quality, better value), Localized support (50+ China service centers), Hybrid technology (German components + Asian manufacturing).
What makes Chongqing Fuji Elevator's maintenance service stand out?
Our aviation-inspired maintenance system sets us apart: Aircraft-grade predictive maintenance (reduces downtime by 60%);24/7 multilingual support center (English/Russian/Arabic); Real-time IoT monitoring with 98% fault prediction accuracy;50+ certified technicians across China (average 10+ years experience);Spare parts guaranteed within 8 hours for major cities.
What smart features do Fuji Elevators offer for modern buildings?
Our AI-Powered Smart Elevator Package includes:Voice control & facial recognition; Destination dispatch system (30% faster traffic flow);Air sterilization (99% bacteria elimination);Touchless button alternatives;Overload auto-dispatching.